SHIPPING & DELIVERY POLICY – BUTTONS & LACE

• Dispatch & Timeline: Orders are shipped through trusted courier partners. Delivery timelines vary by location and are shared at checkout.

• Delivery Info: Customers must provide accurate address and contact details. We are not responsible for delays caused by incorrect information.

• Delivery Attempts: If the first attempt fails, our team/courier will reach out. Extra charges may apply for additional attempts.

• Delays: Logistics, weather, or customs may cause delays. Customers will be informed in such cases.

• Tracking: Once shipped, you will receive a tracking ID via SMS/email for updates.

• Delivery Charges – Pakistan: Free nationwide delivery.

• Delivery Charges – International: Calculated at checkout based on destination & weight. Duties/taxes (if any) are the customer’s responsibility.

• Non-Receipt of Goods: Customers must report within 7 working days of expected delivery. Courier tracking/proof of delivery is final.

📧 Customer Support: buttonsandlace.pk@gmail.com
📞 WhatsApp/Call: +92 3217803039